Discover, Design, Build, Test

Our evidenced-based methodology combines multiple areas of expertise to improve clinician capacity, simplify usability, and sustain quality in mental health treatments. Our aim is to create a collaborative and iterative environment, provide a strong foundation for every project, and establish a flexible, nonlinear framework that evolves as we learn from our progress over time.

Interested in a user-centered design consultant for your non-UW ALACRITY funded project?

Contact Emily Friedman, User Research & Design Lead, at


We work to understand environmental factors, define the needs of everyone involved, and identify specific problems we want to solve.


We examine the information gathered during the discover phase, process this information, and brainstorm concepts for potential solutions.


We develop low-fidelity prototypes of our concepts, test these prototypes with users, and refine our concepts based on findings.


We develop high-fidelity prototypes, implement a pilot study, and rethink our approach based on its performance in a real-world setting.